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Glance Parking Guidance System for Telkom Headquarters

Project Background

Telkom is a telecommunications provider headquartered in South Africa and operating in more than 38 countries throughout Africa. The company has over 26,000 employees.

Telkom wanted their guests to find parking spaces faster and easier. They also wanted to utilize their parking to the fullest extent possible. Customer satisfaction is critical for their business. This is why Telkom chose SATT and Applied Information Inc. Glance Parking Guidance Solution to improve their parking facility.

System Description

The idea behind Glance Parking is to guide the motorist step by step to the first available parking space. We do this by providing the motorist with parking information at each decision point and guide them directly to the available parking space.

Glance Parking provides parking sensors in every individual parking bay that detects the presence of a parked car. Small controller cards are installed in sections, counting the number of available bays in its zone. Aggregates of various areas- per lane, per floor, even per parking structure are displayed on variable message signs. Some of the benefits were

  • Quicker parking and more time in the shops by happier customers
  • More efficient driving routes mean greener parking with reduced CO2 emissions in the parking structure
  • Increased revenue from usage of every parking bay, even during peak times and seasons
  • Reduce fraud with audits of parking revenue. You’ll know exactly how long each bay is occupied.

The Glance Central system provides an overview of where the available parking is and provides detailed reports so that management can make informed decisions about parking demand.

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